Particular mention of the 2 girls at reception,one checking us in the other checking us out,the hotel was well ,up to it,s usual standard in all areas having stayed here 2 times before our recent visit the Seaview room was well up to what we expected and the housekeeping of the room equally good,restaurant and bar staff were friendly and welcoming and service was excellent. The receptionist at arrival was very welcoming and had a very friendly manner about herself,and advised us on hotel facilities,which covered all we needed to know,unfortunitly we had to check out a day early,but in this the girl at reception on learning our reason for leaving early immediately issued a refund for our lost day,something which this Hotel deserves to be highly commended on,as it,s never happen before for us,the receptionist was most sympathetic to our leaving early and made the check out everyeasy for us,to this end I would throughly recommend this Hotel to anyone considering a stay in Salthill,and we shall surely return to enjoy the Seaview room and hotel Hospitality...
Anon,
5.0
04.04.2018
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Would love to book the hotel again when visiting Galway.
Anon,
5.0
03.02.2018
Total Rating
Efficiency and helpfulness of reception team
Standards of housekeeping and maintenance
Service and quality in bar and restaurant
Comfort of accommodation
Overall service and staff friendliness
Comments:
Lovely staff, lovely hotel, Beautiful location, would recommend
Particular mention of the 2 girls at reception,one checking us in the other checking us out,the hotel was well ,up to it,s usual standard in all areas having stayed here 2 times before our recent visit the Seaview room was well up to what we expected and the housekeeping of the room equally good,restaurant and bar staff were friendly and welcoming and service was excellent. The receptionist at arrival was very welcoming and had a very friendly manner about herself,and advised us on hotel facilities,which covered all we needed to know,unfortunitly we had to check out a day early,but in this the girl at reception on learning our reason for leaving early immediately issued a refund for our lost day,something which this Hotel deserves to be highly commended on,as it,s never happen before for us,the receptionist was most sympathetic to our leaving early and made the check out everyeasy for us,to this end I would throughly recommend this Hotel to anyone considering a stay in Salthill,and we shall surely return to enjoy the Seaview room and hotel Hospitality...